Mike Sekulich

PROGRAM MANAGEMENT LEADER / CUSTOMER SUCCESS CHAMPION

S U M M A R Y

Build Trusted Relationships, Champion Best Practices, Drive Client Results

Demonstrate extensive experience in project management, account services and business development in close collaboration with strategy, creative, marketing, sales, finance, IT, operations, research and development, and other critical business teams. Identify and close revenue-generating opportunities, build trusted relationships, and plan / execute initiatives for internal business stakeholders and external B2B / B2C clients across multiple channels and platforms.

E X P E R T I S E

E X P E R I E N C E

Director, Special Projects
Fusion92, Chicago IL (2021–Present)

Lead UX, design and development teams on execution of special projects and innovative solutions.

Foster consultative approach with clients, steering initial opportunity conversations, needs / analysis assessments, program / solution presentations, and scope / budget negotiations.
Drive clients’ initiatives, providing comprehensive direction during all phases of project life cycle.
Collaborate with Fusion92 leadership stakeholders, provide operational support to Product & Innovation team.

Project Manager, PMO
CDW, Vernon Hills IL (2019–2021)

Lead cross-functional technology teams on execution of IT managed services engagements.

Oversee creation, approval, and adherence to detailed work plans, fostering achievement of time and budget targets.
Track and manage scope, schedule, and cost, mitigating project risks and issues, and escalating where necessary.
Foster consultative approach with clients, building trust and driving results.

EPMO Manager
CDK Global, Hoffman Estates IL (2018–2019)

Provided support and direction to direct reports and extended team as on-premise EPMO point-of-contact.

Facilitated success for junior and senior level project / program managers by removing barriers and building trust.
Administered requests from the business and assigned resources based on need and expertise.
Mentored team members, strengthening cross-discipline relationships and met business expectations while acting as “the voice of the project”.
Drove innovation, best practices, and achievement of strategic objectives, facilitating design and execution of revamped Project Life Cycle reporting tool, providing near-real-time transparency to project status reports and reducing PM team’s manual process efforts by ~100 hours/week.
Planned and executed OpEx department move, increasing collaboration and efficiencies between colleagues and teams.

Senior Program Manager
CDK Global, Hoffman Estates IL (2017–2018)

Launched and oversaw high-visibility Revenue Growth Program, consisting of over 25 individual projects across two business portfolios.

Guided project charters, plans, schedules and assignments, driving deliverables across multiple business functions.
Tracked and managed scope, schedule, and cost, mitigating project risks and issues, and escalating where necessary.
Monitored progress and reinforced accountability, providing transparency to Executive Leadership Steering Committee.

Senior Project Manager
CDK Global, Hoffman Estates IL (2017)

Administered plans, schedules, and assignments for business transformation projects through all phases of project life cycle.

Oversaw creation, approval, and adherence to detailed work plans, fostering achievement of time and budget targets.
Developed Phase I of Sales Performance Management Program, establishing evaluative criteria and supervising the implementation of Tableau reporting dashboard tool to monitor productivity, assess gaps, and reinforce / reset expectations.

Senior Account Director
Pepper Group, Palatine IL (2016)

Built and maintained client / agency relationships to ensure client satisfaction and project success.

Provided expertise via organizing and leading account planning activities, defining client challenges, and presenting proposed solutions.
Orchestrated client financials, handling budget negotiations, scope of work agreements, cost-accounting, and invoicing.
Led and supported Account Management team, ensuring alignment between strategy and execution.
Garnered $150K in revenue by re-engaging dormant accounts and closing client opportunities.

Director, Account Development
Gamma Partners, Bannockburn IL (2014–2015)

Spearheaded prospecting, development, engagement, and on-boarding of new accounts.

Fostered consultative approach with clients during all phases of sales opportunity cycle, steering initial opportunity conversations, needs / analysis assessments, program / solution presentations, and scope / budget negotiations.
Created documents and presentations, defining business objectives, outlining strategic goals, quantifying scope of work, and confirming production specifications and deliverables.
Mentored and supported sales team associates, driving opportunity qualification, validation, and advancement.
Guided business development team by creating “Client Opportunity Stages” qualification process.
Configured and implemented Salesforce CRM platform, channeling opportunities through all stages of sales cycle.

Various Roles across Core Business Disciplines
Fusion92, Arlington Heights IL (2008–2014)

Account Direction — Drove clients’ interactive marketing initiatives, providing comprehensive direction during all phases of opportunity / project life cycle, navigating client / agency teams from initial pitch to project launch.

Directed ACCO Brands Quartet InView new product launch website, videos and custom template creator tool, driving content strategy, IA and UX, achieving 100% adoption rate by channel partners, exceeding user conversion goals by 2x.
Spearheaded Omron eCommerce website launch with IBM WebSphere partner, steering content strategy, IA and UX.
Recognized for earning, retaining and/or growing client opportunities year over year, achieving $500K in revenue.

Project Management — Led cross-functional teams on development and execution of clients’ traditional and digital marketing initiatives, leading internal staff and external resources to ensure proper progress and execution.

Supervised Buddig Lunchmeat Omni-channel promotional giveaway program, ensuring brand consistency and message synergy across all channel components (on-pack, in-store, FSI, website, email, social, PPC).
Oversaw Bosch Tool Home Depot product locator phone app, shepherding content strategy, IA and UX.
Implemented monthly reporting and trend analysis of AT&T Omni-channel program across multiple markets, tracking metrics.

Continuous Improvement — Drove process improvements, best practices, and achievement of operational objectives.

Developed standardized Statement of Work (SOW) process, reducing internal churn and accelerating client delivery.
Created “Client Opportunity Stages” guidelines, outlining sales pipeline stages and defining strategic client project criteria, improving business development qualification process and pipeline data integrity in Salesforce CRM.
Drove solution to resolve cost accounting gaps between Excel-based estimating tool, Harvest time-keeping program and QuickBooks platform, achieving efficiencies in monthly close process and minimizing lost revenue during invoicing.

Dual Role across Key Agency Disciplines
b | media, Schaumburg IL (2001–2007)

Account Services — Liaised between client leadership and agency SMEs throughout duration of project, driving alignment on all strategic, creative and technical objectives.

Recognized for closing client opportunities totaling $1M in revenue.
Fostered consultative approach with clients, steering initial discovery sessions, needs / analysis assessments, and program / solution presentations.
Collaborated across business functions, negotiating scope and budgets and orchestrating deliverables.

Project Management — Guided internal stakeholders and teams along with external third-party partners and resources, ensuring projects met assigned timelines and client expectations.

Created documents defining strategic objectives, scope of work, production specifications and project deliverables.
Oversaw Power Plate global eCommerce website rebrand / launch, creating use cases for CMS and eCommerce.
Spearheaded AAOS Cultural Diversity kiosk training program, steering content strategy, IA and UX.

E D U C A T I O N

Bachelor of Science, Marketing
Southern Illinois University, Carbondale IL

P R O F I C I E N C I E S

Microsoft
Word, PowerPoint, Excel, Outlook, OneNote, Project, SharePoint

SaaS
ServiceNow, Confluence, Basecamp, Harvest, Clients & Profits, Workamajig

Salesforce CRM
Configuration, implementation, management, forecasting and reporting

Adobe Photoshop
Enough to be dangerous!

C O M M U N I T Y

Classroom Coach, Small Business Incubator Program
Township High School District 211, Palatine IL

Guest Speaker, Business Explorations Class
James B. Conant High School, Hoffman Estates IL

Official Scorekeeper, Post 525 Baseball
The American Legion, Mount Prospect IL

Coach, Assistant Coach, Scorekeeper
Elk Grove Village Youth Baseball, Elk Grove Village IL